App Privacy Policy

Last updated: July 2026 · Applies to the IBDPal iOS app only

Looking for the education website? See the Website Privacy Policy.

1. Introduction

MediVue (“we,” “our,” or “us”) provides the IBDPal iOS application. This App Privacy Policy explains how we collect, use, disclose, and safeguard information when you download and use the app. It does not describe ordinary browsing of ibdpal.org.

2. Information We Collect in the App

2.1 Personal Health Information

  • Medical symptoms and flare tracking data
  • Nutrition and meal logging information
  • Medication schedules and dosages
  • Bowel health records
  • Diagnosis and treatment history you choose to enter

2.2 Account Information

  • Email address and password
  • Profile information (age, gender, location) if you provide it
  • App usage patterns and preferences

2.3 Technical Information

  • Device information and operating system
  • App performance data
  • Crash reports and error logs

3. How We Use App Information

  • Provide personalized nutrition and health insights in the app
  • Generate trend analysis and health reports for you
  • Improve app functionality and user experience
  • Send reminders and notifications you enable
  • Conduct research to improve IBD care (anonymized data only, where permitted)

4. App Data Security

For information stored in the IBDPal iOS app, we implement industry-standard security measures:

  • Encryption for health data in transit and at rest, as implemented in the app and its supporting services
  • Secure cloud storage with controls designed for sensitive health information
  • Regular security reviews and updates
  • Access controls and authentication protocols

5. Data Sharing

We do not sell, trade, or rent your personal health information from the app. We may share app data only in limited circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect user safety or prevent fraud
  • With healthcare providers (only with your permission)

6. Your Rights

If you have an IBDPal app account, you generally have the right to:

  • Access your personal health information in the app
  • Correct or update your data
  • Delete your account and associated app data
  • Export your health data where the app provides export tools
  • Opt out of data processing for research where that option is offered

7. Children's Privacy

IBDPal is not intended for children under 13. We do not knowingly collect personal information from children under 13 through the app.

8. Changes

We may update this App Privacy Policy periodically. For material changes, we will notify you through the app or email when appropriate.

9. Contact

  • Email: privacy@ibdpal.org
  • Address: MediVue, North Carolina, USA

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